Lead with Love® Podcast

Creativity. Business. Life.

How to Have Hard Conversations, Lean Into Conflict & Reframe Criticism with Lynne Hurdle

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As a leader, how do you commit to having hard, uncomfortable conversations that deepen connection and trust within your company and your home? If you want an environment that is safe for communication, creativity and problem-solving along with the giving and receiving constructive feedback, whether at work or with your family, then this episode is for you.

In this episode I get cozy with Lynne Maureen Hurdle.

Lynne Hurdle is an executive coach, communication expert and conflict resolution strategist. She’s also a facilitator, speaker, and author with over 35 years of experience in blending the connection between communication, conflict and culture into a unique style of engagement for leaders.

She’s the author of the best seller book, Closing Conflict for Leaders: How to Be a Bold Leader and Develop a Kick-Ass, High-Functioning, Happy AF Team.

She teaches leaders the skills to engage skillfully, confidently, and powerfully in everything from daily conversations to the most difficult conflict situations.

She passionately writes about Breaking Culture: Conflict and Cultural Breakthroughs for Psychology Today. She has delivered her unique trainings, workshops and deep coaching to leaders from Harlem to Hong Kong and from the South Bronx to South Africa.

“A stranger or your enemy is just someone whose story you don't know yet, because we all have stories.


What you'll hear (and don't want to miss!)

  • The traumatic event that inspired Lynne to focus on her work to become an expert conflict resolution strategist [6:12]
  • How she blended her love for the performing arts with an interest in non-violent communication [10:25]
  • The way that Lynne defines racial bias, and how this concept relates to conflict resolution [14:10]
  • The work that helps leaders to increase their awareness and dissolve any biases [25:15]
  • A typical timeline for this process, and specific challenges when it comes to conflict in the workplace [30:46]
  • A way to respond to conflict and what happens when we don’t communicate with intention [39:39]
  • What founders can do to initiate a new way of being inside the company by using regular communication rhythms [47:18]
  • The biggest takeaways and strategies you can expect, and start implementing right away, after reading Lynne’s book [52:31]
  • How to reframe criticism, and lean into it, instead of resisting it [59:00]

Resources + links mentioned:

» Lynne Hurdle

» Closing Conflict For Leaders: How to be A Bold Leader and Develop A Kick-Ass, High-Functioning, Happy AF Team by Lynne Hurdle

»  Connect with Lynne on Facebook, Instagram and Twitter!

» Psychology Today – Lynne Hurdle

Key Quotes:

  • “When we are not able to check ourselves, and when we’re not able to put systems in place so that we’re catching ourselves and we’re using bias in the negative, then we tend to do things like stereotype people.” [16:56]
  • “A stranger or your enemy is just someone whose story you don’t know yet, because we all have stories.” [19:10]
  • “It’s interesting how connected we are in terms of mechanisms, but how disconnected we are in terms of our relationships, and really getting to know one another.” [25:18]
  • “After any conflict, I want you to pause and give yourself time to breathe.” [39:39]
  • “Good conflict resolution and good conflict engagement is all about communication.” [42:31]
  • “It’s important to get feedback both from yourself and from other people, because we never see ourselves the way that we really are.” [55:00]

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